Résumé / Paid Search & SEM
Chris Gorman
Senior Paid Search & SEM Manager
$6M+/Yr Google & Microsoft Ads · Data-Driven Bid Optimization · Marketing Automation & Tool-Building
Woodstock, GA · Chris@GormanWorks.com · 678-361-6105 · linkedin.com/in/GormanWorks
Senior paid search specialist with nearly a decade managing $6M+ a year in Google and Microsoft Ads across roughly 2,000 accounts, plus the data, reporting, and decision-support tools for a ~$22M portfolio, and hands-on e-commerce paid search for my own Shopify brand. Strong in hands-on bid optimization (dayparting, device adjustments, and custom keyword and market scoring) and in building the analytics tools and automations that beat platform defaults and make the whole team faster. Backed by a Decision Support Systems degree and the technical range to turn marketing problems into working systems.
Experience
Largest Google Ads search book on the team, blending strategy, client-facing account management, and tool-building that made the whole team faster.
- Managed $6M+ a year in Google and Microsoft Ads spend across roughly 2,000 accounts for lead generation, the largest Google Ads search book on the team and a top performer by client-touch volume.
- Owned data and reporting for a ~$22M portfolio while personally managing $6M+ a year in ad spend.
- Built a custom scoring model that ranked keywords and markets by search volume and average portfolio cost-per-lead, a decision-support system the team used to pick keywords and predict whether a market would perform.
- Optimized bids through dayparting and device adjustments, concentrating spend on the hours, days, and devices that produced the lowest cost per lead, the program's primary KPI.
- Isolated an ultra-high-demand, low-cost geography into its own campaign after platform guidance failed, freeing budget that had been cannibalized across multiple regions.
- Built decision-support and automation tools still in daily use years later: a market-benchmarking engine, a geo and keyword recommendation tool the sales team used to close accounts, and reporting automation that cut a 5-to-10-minute report to about a minute.
- Used AI to write and refine JavaScript automations, including one-click form-fill tools that cut repetitive 5-to-30-minute tasks to under a click for a team of 10, targeting exact page elements so the scripts ran reliably.
- Learned Google Ads' opaque account suspension and appeals process in depth, filing hundreds of appeals and using AI to iterate on what actually restored flagged accounts, know-how that maps directly to Google-restricted categories.
- Led several client calls a week, addressing concerns directly and making live changes to campaigns based on client feedback.
- Ran training classes for other departments on what our team did, breaking down silos and getting the wider company aligned on our process.
Solo-built e-commerce apparel brand for underserved lake communities, owning product, store, ads, and analytics end to end. lakelifedesigns.com
- Spotted an underserved niche and created map-shape designs for 250+ lakes, building a Shopify store that peaked around $5K in weekly sales.
- Run Google Ads and Shopping campaigns for a Shopify store end to end, from keywords and product feeds to conversion tracking, tuning bids to keep orders profitable at small-business scale.
- Managed paid media across the Google and Facebook (Meta) networks, including Google Shopping, Display, and Remarketing, which drove highly qualified traffic and multiple sales.
- Owned company-wide web analytics: goal and funnel configuration, tracking implementation, and segmented reporting across international sites.
- Built a link-tagging program using Google Analytics query strings (UTM codes) so marketing could attribute every lead back to its exact source campaign and channel.
- Researched the enterprise SEO platform market, made the case for BrightEdge, and rolled it out across the company's international websites as the team's SEO system of record.
- Ran SEO across international sites with BrightEdge, SEMrush, and Ahrefs for rank tracking, competitive analysis, and content optimization.
- Managed and optimized PPC campaigns and web content across multiple international properties.
Earlier Experience
Search Engine Marketing Specialist, AT&T. Managed 500+ Google and Microsoft Ads campaigns supporting a national sales team. Created and optimized 500+ landing pages and drove keyword, ad copy, and targeting decisions with weekly performance reporting through Salesforce.
Marketing & Design Manager, Promarketing Inc. Created SEO and SEM products and 40+ websites, and acted as the liaison between leadership and developers, translating business ideas into working systems.
Selected Project
GPS loop planner for Onewheel riders, built with AI. shredmytown.com · Read the case study
- Designed and built a GPS loop-planning web app in PHP and JavaScript on OpenStreetMap data routed with GraphHopper, with one-click loop generation, editable routes, shareable no-login links, and turn-by-turn navigation with off-route rerouting.
- Implemented Uber's open-source H3 hexagonal grid to match a tile-collecting game's spec exactly and to score routes by unique hexagons covered, turning "more varied routes" into a measurable objective. Built with AI over roughly 100 iterations.
Skills
Paid Search & Paid Media
Google Ads, Microsoft/Bing Ads, Google Shopping & e-commerce campaigns, Google Display & Remarketing, Meta/Facebook Ads, conversion-based automated bidding (target CPA, Enhanced CPC), manual bidding, dayparting & device bid adjustments, custom keyword & market scoring, keyword research, geo-targeting, ad copy, conversion optimization, account suspension & appeals.
Analytics & BI
Google Analytics, analytics governance (goals, funnels, tracking), UTM/source attribution, A/B testing & conversion optimization (ad copy and landing-page CTAs), segmented reporting, custom benchmarking dashboards, Looker (working knowledge).
Automation, Tool-Building & AI
JavaScript, HTML/CSS, SQL/MySQL, Excel & VBA macros, make.com, PHP, internal decision-support tools; building tools and automations with LLMs (ChatGPT, Claude), prompt engineering, multi-step workflows with structured (JSON) output; geospatial: OpenStreetMap data, GraphHopper routing, Uber H3 hexagonal indexing.
Systems
Salesforce, Shopify, decision-support system design, WordPress.
Education
B.S., Business Information Technology, Decision Support Systems concentration, Virginia Tech.
Certifications
Google Ads Certified · Microsoft Advertising (Bing) Certified.